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    ​​​​​​​​​​​​​​​SpeakUp: Our Compliance Reporting System

    The speak up culture helps us maintain our outstanding corporate reputation and protects our trustworthy business relations with our customers and partners.

    To be successful, we need everyone complying with the applicable laws and internal rules, as well as the values laid down in our Code of Conduct. If you observe something which is clearly not in line with our commitment, our business practices, applicable laws, or our Code of Conduct, please do not keep it to yourself. Instead, we encourage you to speak up.

    Master Builders Solutions SpeakUp line for Business Partners

    We have put in place the SpeakUp Channel for Business Partners - a communication tool through which you can (anonymously) report concerns or misconducts you have witnessed. You can directly access the channel here.​

    SpeakUp Channel for Business Partners

    Who Can Use the SpeakUp Channel for Business Partners?

    Any third party (supplier, contractors, customer, and others) impacted by or observes an act of misconduct by Master Builders Solutions, its employees or business partners.

    The SpeakUp Channel for Business Partners is not meant for consumer complaints or generic questions. For this, please get in touch with us here​.

    Master Builders Solutions employees can raise their concerns internally via an Employee SpeakUp Channel accessible via the Intranet.

    How to use the SpeakUp Channel for Business Partners?

    The SpeakUp Channel for Business Partners is available 24/7 in several languages and operated by an external service provider. You will receive an individual case number that allows you to track the progress of your case and provides additional information.

    We encourage users to provide their names to help us conduct an effective investigation. All information received will be handled with strict confidentiality. However, your identity will not be captured in the system if you wish to remain anonymous.

    All reports made through the SpeakUp channel are treated seriously and are thoroughly and promptly investigated. Please be assured that we do not tolerate any form of retaliation against individuals who report their concerns to us in good faith, and we treat every investigation with strict confidentiality.

    Postal address 

    If you prefer to raise a conce​rn by letter rather than using the SpeakUp Channel for Business Partners, you can send your letter to:

    Master Builders Solutions Deutschland GmbH
    Attention: Chief Compliance Officer
    Glücksteinallee 43
    68163 Mannheim