Christmas Slowdown 2023
This year, our operations will be minimised over the Christmas/New Year period, as of Saturday 23rd December 2023, and ending on the evening of Sunday 7th January 2024. Please note, a lean team will be available for urgent matters during this period.
Australian Emergency Contacts:
- Customer Service: Kaylene Miller - 0423 511 002
- Construction / Tunnelling Customer Service: Cecelia Dowling - 0447 222 378
- 3PL Warehousing / Transport: Jamey Davidson - 0408 106 684
- Bulk Distribution: Brett Sutton - 0407 720 579
- Tunnelling & Waterproofing Works: Frank Cerone – 0478 650 640
- Escalation for all other matters: Matthew Nesbitt – 0487 495 399
New Zealand Emergency Contacts:
- Darren Smith: Dispenser Technician - 027 230 0581
- Tim Dashfield: NZ Country Manager - 027 836 5773
Key Dates:
- Thursday 21st December 2023: Final New Zealand deliveries will be dispatched
- Friday 22nd December 2023: Final Australian deliveries (metro bulk & packaged) will be dispatched.
- Tuesday 2nd January 2024: Underground Construction deliveries to SA and WA begin.
- Monday 8th January 2024: Standard deliveries resume and all Customer Service, Operations and Transport teams return to work. Any urgent orders that have been planned before the slowdown will be dispatched.
We're truly grateful for your support in 2023 and wish you a Merry Christmas and a Happy New Year. We're excited to build on our strong relationship and continue working together in 2024.
The Master Builders Solutions ANZ Team